SUPPORT SERVICES

PROFESSIONAL SERVICES




































ActiveInk Technical Support Services


Software Updates*
If you want to stay current with the latest updates to your current Active Ink product.

         • Software Updates
         • Patches & Fixes
         • Access to Digital Downloads
          

                    Software Updates - $59    

Technical Support
Access to an Active Ink technical support person to assist in resolving problems.

         • Phone Support
         • Remote Web Support
         • Email Support
         • 8:00am-5:00pm (PST Mon-Fri)

                    Technical Support - $99

Product Training
Hands on training to assist you in designing your form.


         • One-on-one Training
         • Live Interactive Webinar
         • Assistance with Form Design
          

                    Product Training - $59    

Premium Support*
A service bundle that includes all the support services.


         • Software Maintenance
         • Technical Support
         • Product Training
          

                   Premium Support - $169    


*Software Updates and Premium Support are licensed on a per person basis for a 12 month period.



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